About us

Wyndham Grand Krakow Old Town is housed in the magnificent historic building of the former Morsztyn Palace. Within its walls, carefully preserved historical features blend seamlessly with contemporary design, creating a stylish and comfortable setting for an unforgettable stay.

The Beginning of the Story

Cracovian since ages

The building that now houses the hotel was created through the merger of four medieval townhouses—three located on Floriańska Street and a fourth facing Świętego Marka Street—originally built in the first half of the 14th century.

Over the centuries, the property changed hands many times and served a variety of purposes. For many years, it was primarily owned by Kraków craftsmen, including wheelwrights, locksmiths, gunsmiths, and bakers, reflecting the vibrant commercial and artisanal character of the city during that period.

History

The next chapters

In 1721, the buildings were purchased by the noble Szembek family, who decided to merge them into a single property in 1730. In 1750, the renovated townhouse came into the possession of Natalia Morsztyn née Szembek, widow of Jan Morsztyn, the Castellan of Wiślica. The property became part of the Morsztyn family estate through Natalia’s marriage, as she was the daughter of Wojciech Piotr Szembek.

During the second half of the 19th century, when the property was owned by Countess Anastazja Sołtyk, the original wooden shingle roof was replaced with stone slate. Later, the townhouse once again passed into aristocratic hands, including those of Princess Maria Lubomirska of the Zamoyski family and Countess Cecylia Badeni of the Skrzyński family in 1894.

During the 1920s, the building served as a warehouse for American office equipment and housed the carpentry workshop of the company Jerry & Co.

In 2017, the property entered a new chapter in its history with the opening of a luxurious five-star hotel. In 2023, it joined Wyndham Hotels & Resorts and, as the first Wyndham Grand hotel in Poland, has become one of Kraków’s most recognizable luxury hospitality destinations.

The place

Feel the pulse

Floriańska Street is one of Kraków’s most iconic and beautiful thoroughfares, leading directly to the heart of the Main Market Square. From the very first steps, visitors are welcomed by the majestic St. Florian’s Gate, one of the city’s most recognizable landmarks and a symbol of Kraków’s rich heritage.

A stroll along Floriańska Street reveals elegant historic townhouses, charming cafés, and the unique atmosphere of the vibrant Old Town. Just beyond the hotel’s doorstep, the distinctive silhouette of St. Mary’s Basilica rises above the cityscape, creating a picturesque view that beautifully reflects the historical character of the surroundings.

Rich in culture, history, and timeless charm, Floriańska Street offers an authentic experience of Kraków and allows visitors to immerse themselves in the true magic of the city.

The place

Easy to discover

Wyndham Grand Krakow Old Town is the perfect starting point for exploring Kraków’s most treasured landmarks. Just a short walk from the hotel, guests can discover the majestic St. Florian’s Gate and the historic Barbican, centuries-old guardians of the entrance to the Old Town. Following Floriańska Street leads directly to the Main Market Square, home to the magnificent St. Mary’s Basilica and the historic Cloth Hall (Sukiennice)—enduring symbols of Poland’s former royal capital.

Also within easy reach is Wawel Hill, with its iconic Royal Castle and Wawel Cathedral, one of the most significant sites in Polish history and culture.

This exceptional location allows guests to experience the authentic atmosphere of Kraków and explore its remarkable heritage at their own pace, discovering the city whenever and however they choose.

Guest reviews

Our stay at H15 Palace Kraków was nothing short of exceptional. From the moment we arrived, the hotel delivered a true five-star experience in every sense.
The location is brilliant — right at the Old Town Square — making it incredibly easy to explore Kraków’s historic center. Despite being in the heart of the city, our room was completely quiet, allowing for a peaceful and restful stay.
The property itself is stunning, combining historic elegance with modern luxury. Our room was immaculate, beautifully designed, and extremely comfortable — a perfect retreat after a day of sightseeing. The hotel offers excellent value for money considering the level of luxury and service.
A particular highlight was the spa. The facilities were top-notch, providing a serene atmosphere, and the massage was absolutely fantastic — one of the best we’ve experienced.
What truly sets H15 Palace Kraków apart is the staff. Every member we encountered was warm, professional, and attentive without being intrusive. Their care and attention to detail were evident in every aspect of the hotel.
This hotel perfectly blends luxury, comfort, and location. We wouldn’t hesitate to return and will be recommending it to anyone visiting Kraków.

Kyle Q., 22.03.2026

Beautiful hotel in the heart of Krakow Old Town. Wonderful breakfast and service.

I2332Humarkb, 21.02.2026

Visited with my husband from Ireland.
Staff in the hotel were super accommodating and extremely friendly
Hotel is spotless clean and has a beautiful decor.
Also perfect location for everything tourist wise.
Would definitely recommend.

Euryka, 09.02.2026

Beautiful hotel Great location Stunning room Helpful staff
Do not hesitate to book this hotel
You will not regret it Simply perfect ❤️

Vanessa, 24.01.2026

Stayed for 2 night, the hotel is beautiful and the beautiful spa was just what we needed after long days of visiting sites.

Graham, 30.03.2025

Location brilliant
Breakfast was lovely
Didn't use Spa but looked great
Staff very attentive

Paul, 24.03.2025

Beautiful property in a perfect location. The staff, specifically concierge service, went above and beyond at every opportunity.

Teresa, 10.03.2025

Everything was great

Volodymyr, 16.02.2025

94%

Based on
4988 opinions

4.8 / 5

Based on 6 months
of reviews

9.4 / 10

Based on 6 months
of reviews

9.7 / 10

Based on 6 months
of reviews

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